Guitar Fretting Support
Guitar Fretting · Day Important
Contact us
If you run into a problem with Guitar Fretting or have a feature suggestion, please email:
To help us investigate, please include:
- Your device model, iOS version and app version.
- The steps leading up to the issue and what happened.
- A screenshot or screen recording, if helpful. Hide any personal information before sending it.
- For purchase issues, the plan you purchased and any message shown in the app. Never send your Apple account password, verification codes or full payment card details.
Start practicing
Open the app in landscape, open the exercise picker and choose an exercise. Hold the current target correctly for about 300 milliseconds to begin. Multiple-finger targets require simultaneous touches. For an all-open-string target, use the Start practice button.
Free practice advances after correct input. Rhythm practice checks each target on the beat and counts incomplete targets as missed. Opening settings or moving the app to the background pauses practice. Resume manually when you return.
The app is a touchscreen fingering practice tool. It does not record or recognize real guitar playing and cannot replace practice with the pressure, feel and technique of real strings.
Free trial and membership
A continuous 72-hour free trial starts at first launch, including time when the app is closed or in the background. No subscription is needed to begin, and trial expiry does not automatically charge you.
After the trial, practice features require active membership. The standalone metronome and basic settings remain free. Availability and pricing for monthly, yearly and lifetime plans are shown in the app using App Store product information. Monthly and yearly subscriptions renew automatically. Lifetime membership is a one-time purchase without renewal.
Purchased but still locked out
Make sure your device uses the Apple account you used for the purchase. Connect to the internet, then open settings or the membership screen in the app and tap Restore purchases. A subscription must still be active.
If access is not restored, email us with your plan, device model and the message shown in the app. You do not need to purchase again.
Cancel a subscription
On your iPhone, open Settings → your Apple account name → Subscriptions, then select the subscription you want to manage. You can also open Apple subscription management.
Deleting the app does not cancel a subscription. Check Apple’s subscription information for when your access ends after cancellation.
Request a refund
Apple handles purchases and payments. Submit refund requests through Apple’s Report a Problem page. Apple determines refund eligibility and the outcome of your request.
Data and privacy
No app account is required. Preferences, trial timing and membership caches are stored on your device. Practice results are used for the current session and are not saved as a performance history. For more information, read our Privacy Policy and Terms of Use.
Updated October 23, 2026
Operator: Day Important · doneandnext@outlook.com